Monday, June 23, 2014

The Complete Uselessness and the Inherent Necessity of the So-Called Parking Attendant


Parking attendants may have a pretty well-defined job description, but if we go back a step further, why does the profession even exist? If it were purely a matter of money, the government could have simply hiked up service tax by, say, 0.3 percent to recover their cost and private contractors would have been busy finding other ways to dupe the public. No, it’s because the average human being is so fundamentally stupid and selfish that he cannot be trusted to drive into a parking lot on his own, find an empty spot, and park there without a) taking up three spots, b) blocking someone else’s way in or out, or c) getting into a 20-man brawl because someone looked at him funny (kya dekhra hai bhanchod?). The average human being is so daft that he cannot navigate the most insignificant of tasks without regulation and supervision, which is also why you have those guys who are specially hired to stand inside the men’s bathroom and hand out paper towels and awkward smiles to patrons.

If we look at it, the issue of parking itself evokes some pretty serious debates. Like how malls can charge 80 bucks or more just so you can leave your car and spend money on things you don’t need. (Is it just because of that fancy computerized ticket they give you, a ticket which, if lost, leads to a further fine?) I could talk about my own poverty, or the poverty of the guy who drives to Emporio mall in Vasant Kunj in a big car with AC and everything and spends upwards of Rs. 8k of his family money acquired through potentially questionable means on those ridiculous pointy shoes and then proceeds to complain about the high parking prices. Then there’s the guy who does the same thing but doesn’t even bother complaining about parking, and theoretically, he should be the hero of this little morality tale, but let’s be honest, we all hate that guy. But this isn’t about the pointy shoes and Ray Ban wearing chump, it’s about the guys (barely) standing on a rung much lower in the class ladder (oh no he didn’t.), the parking attendants.

Now, these guys are usually young-ish – in their twenties – with names like Ravi or Anil or Vicky or Raj or Vijay. Or, if they’re older, they’re called Yadav Ji or Sharma Ji or Gupta Ji or Pandey Ji or Mishra Ji. That’s all speculation really, because I don’t actually know their names, and I genuinely don’t care either. And why should I? First, I don’t entirely subscribe to the school of thought where you need to know the name of your service professional in order to boss them around and get your job done (not that these guys are ‘service professionals’ in any way). Secondly, they don’t care about my name either. At lots I frequent, to them I’m probably the silver Brio guy, or the checked shirt guy, or the guy who first litters then looks around sheepishly with guilt or embarrassment. So why should I be their friend? Is there any reason why I should allow some latent middle class guilt to rise to the surface? I don't have to be nice to them; it’s not like they’re waiters who directly control my external spit intake in a given week or pilots who are responsible for my future existence one million feet in the air. The worst they can do (besides stealing my car, which would totally suck) is to scratch the car a bit, something that I’m also quite the expert at. So why should we be pals?

It’s not a class thing (“I’m not classist, I know lots of poor people.”), it’s that these guys are complete assholes. They’re opportunistic slackers enjoying the benefits of a prolonged case of disguised unemployment. They sit around, sing songs, get into the odd fight or two, they jot down your number and hand over a slip to you, and then they ask for the money they’ve earned with pride. In fact, they have so little to do that they’ve universally mastered this technique of ripping out the receipt from the receipt booklet in such a way that the parking amount is expertly left behind in the booklet so you can never know exactly how much you’re supposed to give them. Oh, and when you park, they will always, always ask you to move the car forward, like, just a little bit more, and then they’ll tell you to stop. You know, because those extra four inches are the most critical part of parking a car, and it’s absolutely imperative that you stop when they tell you to stop and not when you think it’s OK to stop because they’re professionals and they don’t tell you how to do your job, right?

There is, of course, a percentage of employees in this fairly unskilled industry which tries to add a degree of skill and sophistication to their work. They’re the ones who’ll tell you exactly how to parallel park, or maybe even do it for you, and maybe even handle your car keys if you trust them enough. They’ll calculate the number of hours you’ve left your car parked at a spot and the money you owe them in real time so that you don’t have to.

(As an aside, the progressively increasing rate of parking bothers me. Yes, you’re blocking a spot for too long, but you’re also reducing your and in turn your country’s carbon footprint by not wasting fuel and taking up spots elsewhere, you're directly and positively contributing to the road rage woes of the city by making sure you're not on the road getting into a fight over lane changing. If anything, the longer you park, the lesser you should pay.)

And, as in the case of the main lot at Khan Market, they’ll create a zig-zag compendium of intricate shapes and patterns, expertly handling the flocks of cars coming in and out at an express speed at par with McDonald’s home delivery. These are the Mozarts and Picassos of the parking attendant world, which isn’t saying much. But it is saying something, but not much.

But on a whole, they’re a mysterious breed of humankind. You can honk at them and yell at them and ask for their help and gesture frantically and they have this smooth ability to completely ignore everything you’re doing, only to mysteriously appear just as you’re about to finish the process of parking, where they’ll tell you to move your car four to eight inches forward before heroically asking you to stop. Then they’ll make sure to give you the receipt with your car number on it. Then, when you’re leaving the lot, they’ll again be absent, probably off somewhere perfecting their ripping techniques. As soon as you reverse out of the lot and somehow manage to reach that last point in your journey before you're off, they’ll be there, knocking on your car door, asking for your money.

You could argue with them about their incompetence and how they don’t deserve to be paid, but somehow, at that point, they seem to be looking right into your soul. It’s an oddly embarrassing moment when they knock – they’re giving you an understated look that implies that you were about to speed off into the sunset without paying them even if that’s untrue although it usually isn’t – and you feel like you should just get it over with and go back home and not think about them. So you give them 10 bucks and they ask for 20. If you give them 20, they ask for 30. You give them 40 and, make no mistake, they will ask for 50. You give them 50…

No comments:

Post a Comment